We understand the various reasons why you might need to cancel your registration. Since resources are committed to staffing, show licensing/royalties, and materials well before a program takes place, all tuition deposits and installment payments for all Youth Theatre programs are, generally speaking, non-refundable. We must have this policy in place since it is often difficult for us to re-sell the spot to another student, since parents may think a class is full or a camp is sold out. To avoid disappointment later, please fully review the following policy details:
- Your full payment will be fully refunded when a camp or class is cancelled due to low enrollment.
- All other non-COVID related refunds require a written request and will be subject to a 15% administrative fee plus the cost of any classes that have taken place before the request was submitted.
- Non-COVID related refund requests must be made by emailing the registrar on the following timeline.
- 6-week classes: refund requests must be made prior to the second class.
- There are no refunds or credits for production ensembles or conservatories.
- Summer Camps: refund requests must be made prior to May 1 for a full refund less the 15% processing fee. Requesting a refund by June 1 entitles the purchaser to a 50% refund less the 15% processing fee.
- In the event of non-COVID emergency closures due to weather, power outages, government mandate, and other force majeure events, Youth Theatre will:
- Provide credits for future programming for programs that have not yet begun; refunds will not be provided.
- Do its best to provide alternative programming and make-ups for programs already in process, but cannot guarantee the same experience or number of classes.
- Conclude programming for programs already three-quarters of the way complete.
- We do not offer make-up classes due to a child’s inability to attend.
To cancel your participation in a YOUTH THEATRE program and request your account credit refund, please contact us in writing.
